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FAQ

Most frequent questions and answers

  • Dealer Outlets: Samwon products are available in FC Home and Home Along outlets. 
  • Online E-Commerce Stores: We are also available online at Lazada and Shopee.
  • Social Media: We also accept orders via FB Messenger for direct COD orders within Metro Manila. Shipping fee will be shouldered by the buyer.
  • For Dealer Outlets – The following are the accepted payment methods: Cash, Credit Card, AEON, and Home Credit,
  • Online E-Commerce Stores: For Lazada and Shope, we have Cash On Delivery (COD) and you can also use your credit card or wallet to pay for the items.
  • For Social Media Orders: Cash on Delivery (COD)
  • We offer one (1) year parts and service through our in-house service centre.
You can request for a repair through the following:
  • Message us on Facebook
  • Take to Dealer Outlet where the item was purchased
  • You can send us an email at fmcg@panvin.com and we will revert within 24 hours.
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